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Facebook app not in showing in search: Over 10 MAU, Sandbox mode disabled

20/03/2012 21:16#1

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I developed a Facebook app for my company. My app has over 10 monthly users, so I thought this was just a delay with FB rebuilding their search index. However, my app went live in February, and it still doesn't show up in the search. People can, however, play the game by using the canvas URL.

Also, users who have already added my app can find it in the FB search, just not any new players.

Sandbox mode is disabled.

Is there another setting somewhere that I need to change in order to make the app searchable?

Any other suggestions? I'm all Googled out. :(

24/03/2012 11:04Top#2

Igy

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The app needs to have had over 10 MAU for between 2 and 4 weeks before the search index is rebuilt to include your app; this is mentioned on the main Apps on Facebook documentation:

When your App reaches 10 monthly active users it will be automatically queued to be included in the search index the next time we rebuild our search index (we rebuild every 2-4 weeks). After the index is rebuilt your app will be discoverable via Search.

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